Fractional CIO / CTO · Supply chain, commerce & operations

Technology leadership that moves the whole business forward.

As a business grows, technology rarely grows neatly with it: systems get added, spreadsheets fill the gaps, and processes that once worked start slowing people down. Your technology decisions shape how you reach customers, earn revenue and run the business. I turn those decisions into a practical strategy, using AI and advanced analytics to connect your systems and simplify your processes, then work alongside your team to move it forward. Bring me in as a fractional CIO/CTO, or as an advisor for a focused challenge.

About a minute. A real person replies within one business day.

Woody Flowers, founder of ideawerx 25+ years where business and technology meet · LinkedIn ↗ Currently fractional CIO for Just Like New Golf Balls
Before and after: on the left, disconnected sales, finance, operations, inventory, support and reporting systems tangled together with copy-and-paste workarounds; on the right, the same areas connected through one hub that automates work, synchronizes data and keeps a human in the review loop.
Current fractional CIO engagement

Helping modernize a 40-year golf-ball business, from sourcing to sale.

Just Like New Golf Balls has sold and distributed more than 200 million golf balls over 40 years, through sourcing, wholesale distribution, retail and ecommerce. As its fractional CIO, I advise the leadership team on technology strategy, digital commerce, marketing technology, data and AI, platform modernization, security and technology investment, and turn business goals into roadmaps and priorities that balance scale, cost, security and speed.

  • One technology and marketing strategyAcross sourcing, distribution, retail and ecommerce, tied to growth, efficiency and customer acquisition.
  • A modern ecommerce platformLeading the architecture and rollout of a custom headless platform, from integration through training, support and adoption.
  • Sales and campaign intelligenceBuilt an AI-assisted analytics capability that joins retail and ecommerce data to show what is driving sales and marketing performance.
  • AI in the daily workBringing AI and analytics into commercial and operational workflows for better decisions and customer insight, strengthening the team rather than replacing it.
  • Security and vendor decisionsEstablished security policies and platform isolation to reduce cyber risk, and advise on platform selection and procurement.

Adopting AI is the easy part. The real work is understanding the change: how it affects the people, the processes and the way decisions get made, and bringing the team along with it.

The work starts with how the business makes money and where its operations need to evolve. The technology decisions follow from that.

When growth, operations and technology need to move together.

Modernizing

You’re modernizing an established business

How you operate and sell must evolve without losing what already works.

Connecting

Your sales channels and operations need to connect

Customer-facing changes have to work with the business behind them.

Leading

Your team needs senior technology leadership

Someone who connects priorities, architecture and delivery, not another platform pitch.

Deciding

A big decision needs experienced judgment

A platform, vendor, cloud, AI or modernization call.

Adopting

You want AI to help, not disrupt

New tools that fit your people and processes, adopted with the change managed, not just switched on.

Building

You want AI working inside your team

Virtual teams of AI agents working alongside your people, built on solid guardrails, so AI becomes a real capability rather than a pilot.

Leadership in the seat. Advice at the table.

Some businesses need someone leading the work. Others need an experienced partner for the next decision. We start with what your business needs, not a title or a preset package.

Month-to-month leadership

Fractional CIO / CTO

Ongoing leadership with agreed responsibilities, time and measures of progress. Terms are flexible: a monthly fee, a share of revenue, or a mix of the two, agreed up front to fit how your business works.

  • Technology strategy tied to growth and operations
  • Modernization roadmaps across systems and processes
  • Architecture, data, cloud and integration direction
  • Security and continuity: closing gaps and single points of failure
  • Building, developing and managing technology teams
  • Board-level and executive communication
  • AI-enabled solutions and AI governance: people and AI working together, with clear accountability, oversight and risk controls
Retainer or defined engagement

Technology advisory & focused consulting

A monthly retainer, or a defined engagement around one question. You keep day-to-day ownership.

  • Technology and architecture assessments
  • Capability mapping and modernization roadmaps
  • Build-vs-buy and vendor evaluation
  • Cloud and platform modernization
  • AI adoption and governance, including the change to people and processes
  • AI capability building and implementation, from first use case to production

Who’s coming on board?

Woody Flowers, founder of ideawerx

I’m Woody Flowers, founder of ideawerx. For 25+ years I’ve taken products and technology from idea through strategy, delivery, adoption and operation, while helping guide major investments and organizational change.

“You bring the business challenge and the ideas. I help make the technology simple.”
  • 12 years shaping architecture, solutions and technology investment at a national healthcare performance-improvement company. Built its business and solution architecture functions from the ground up, chaired the IT board for key technology investments, and served as interim enterprise architecture leader. As leadership priorities shifted, realigned the team’s mission and goals to agile product management and platform strategy so its value carried through.
  • 12 years building the operating platform for the largest school transportation fleet in the U.S. I led it from an idea to a customizable platform for transportation, HR, and inventory and asset management, able to onboard a new company into our fleet processes almost overnight. I also owned disaster recovery and business continuity across every platform and business system, so operations kept running through outages and the unexpected.
  • Built one of the world’s first educational media-streaming platforms. Innovated and developed the platform and its custom content delivery network and infrastructure, in partnership with Microsoft, Cisco, Disney and National Geographic, years before streaming went mainstream.
  • A cloud leader and Microsoft partner from the early days. From early cloud technologies through Azure, my team went on to lead the enterprise multicloud strategy, partnering with innovation and enterprise architecture, and delivered service and cloud modernization across finance and accounting, back office, supply chain and more.

Technology change is also people change. My parents lived through automation on Michigan factory floors, and that shaped how I lead transformation: with transparency, empathy, accountability and respect for the people expected to make the change work. It is why my AI work with Just Like New Golf Balls is about strengthening their team, not replacing how they work.

How I work: start with what the business values and what that means for revenue and for people, break it into the capabilities it actually needs, and set direction with clear tradeoffs, agreed ownership and measures. Then stay close to execution until the change holds, leading with the team in a fractional role or handing over a plan the team can own in an advisory one. When it is time for me to step back, your team owns and runs what we built, with no lasting dependence on an outside consultant.

Connect with me on LinkedIn ↗

Things leaders usually ask.

What does fractional leadership mean?

An experienced leader in the business on an agreed basis, without a full-time hire. We agree responsibilities, decision authority, time and priorities. It is active leadership within that scope, not occasional advice.

Do I need a CIO or a CTO?

The title matters less than the work. CIO work leans toward business systems, operations and investment; CTO work toward platforms, architecture and engineering. We shape it around what you need.

Can you work with our current leaders and team?

Yes. I add capacity or perspective without replacing anyone. Roles and decision authority are agreed up front.

Can we start small?

Yes. An assessment, decision or roadmap can come first, before any ongoing advisory or fractional role.

How is pricing set?

After we understand the work and the level of involvement, you get a clear proposal with scope and price agreed before anything starts.

What needs to move forward in your business?

Modernizing operations, strengthening a sales channel, or making a critical technology call: let’s talk about the leadership or guidance that would help.

Let’s talk ↗

About a minute. A real person replies within one business day.

Working with a consulting firm? I partner with consulting firms and their teams across the full life of building a solution, from strategy, architecture and development through delivery, and on to the support, security and lasting value it needs once it is live.